A QR code on-site turns anyone into your eyes and ears: they scan, report a problem with photos, and you track it to resolution, assigning your team, setting deadlines, and keeping the reporter updated automatically in their own language.
Set it up once, print the code, and let the reports come to you.
Name the place, pick who can be assigned issues, and your public page lives at zaags.app/follow-up/your-name, with a printable multilingual QR card.
Post it on-site, at the entrance, on equipment, in a rental. Anyone who scans it reports a problem with a title, details, photos and a desired date, after a quick email check.
Each report is a ticket. Assign it, set a target date, change the status, the reporter is emailed updates in their own language, and a shared board shows what's open, overdue and who's on it.
Pick the languages your space needs and print one ready-to-cut card per language, with the right "scan to report" wording.
Reporters add a title, description, photos and a desired resolution date, from any phone, no app to install.
Hand an issue to a team member with a target date; a later date automatically alerts you and your CC list.
Every status change, comment and new deadline reaches the reporter automatically, translated into the language they used.
See time-left, overdue flags and who's responsible. Keep it private, open to your team, or to a specific group, with a request-access flow.
Spaces, tickets and photos live in your own Google Drive (or Supabase), never on our servers.
Buildings & co-living, holiday rentals, shops & restaurants, offices & coworking, equipment and shared facilities, anywhere people notice a problem you'd want to know about.
Start with a 14-day free trial, then €99/year, VAT included — which includes 2 spaces (each with its own QR code and board) and your whole team. Need more? Add a +2 spaces pack for €99/year each, as many as you like. Optional AI (auto-translating updates into the reporter's language) uses your Zaags credits.
In your own Google Drive (or Supabase as a fallback). Your spaces, tickets and photos are never stored on our servers, we only keep your subscription status and a tiny routing record so each QR code reaches your storage.
No. They just scan the QR, confirm their email with a quick code (or skip it if they're already signed in to Zaags), and submit. They get a link to follow their report's progress.
To be assigned issues, yes, they sign in with their own free Zaags account. Then assigned tickets and the board are available to them.
14-day free trial, then €99/year (2 spaces; add +2 packs anytime). Live in a couple of minutes.
Create your first space →