Give your clients one branded place to send you anything, a bug, a question, an order issue, feedback, and handle it all from a single inbox. Reply, set a deadline, and hand work to your team.
Set it up once. Then just answer the requests that come in.
Pick a name, your page lives at zaags.app/requests/your-name. Add your logo, colours and the fields you need (order number, phone, priority…).
Put it behind a “Contact / Support” button on your website, in your bio, on a QR code or in your email signature. Public, or protected by a password or approved emails.
Every submission lands in your inbox as a ticket. Reply (with AI help), set a status & deadline, and assign it to a team member, it becomes a task on their board.
Every request is a ticket with a two-way conversation, status, priority and an answer-by deadline.
Draft a warm, on-point reply in one click in your client’s language, or let AI turn a ticket into a clear task.
Assign a ticket to an employee and it appears as a card on their kanban board, with the deadline and instructions.
Your name, logo and colours. Custom request types (bug, order, billing…) and exactly the fields you want to collect.
Open to anyone, password-protected, sign-in only, or limited to approved emails, with a “request access” flow.
A badge in the app on every new request and an optional email, plus a satisfaction rating once you resolve it.
Your desk is just a link, put it behind a button on a Zaags site, WordPress, Wix, Squarespace, a Google Business profile, an Instagram bio or a QR code. No plugin required.
You start with a free trial, then it’s €99/year — which includes up to 500 client conversations a year and unlimited team task hand-offs. Beyond 500 conversations it’s just €0.20 each. Optional AI help (drafting replies, defining tasks) uses your Zaags credits, billed separately only when you use it.
Yes. Every request is a two-way thread, your client sees your replies and can respond, with attachments, from their own reference link.
To be assigned tasks, yes, they sign in with their own free Zaags account and accept a one-time invite. Then assigned tickets appear on their board.
Absolutely. You choose the fields (client number, order reference, company, phone, priority…) and whether each is optional or required.
Free trial, then €99/year. Live in a couple of minutes.
Create your Request Desk →